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CHRIST UNIVERSITY Hosur Road, Bangalore Department of Management Studies Course Plan-2012-2013 Subject/Code: Organizational Behaviour/BBM 232 |Name of the faculty | Email | |Dr. Jain Mathew |[email protected] in | |Mr. John Paul |john. [email protected] in | |Ms.

Mary Thomas |mary. [email protected] in | |Ms. Vinita Seshadri |vinita. [email protected] in | INTRODUCTION To provide students with thorough knowledge in theory and concepts of organizational behavior, also to equip them to address the contemporary changes related to the behavior and performance of people in organizations today.

Teaching and learning approach Each week’s teaching sessions will comprise: Four- Hour lecture including student centered activity During which you will be introduced to the topic for that week. It is important to note that the coverage of each topic during the lecture will be incomplete unless you read the references provided and attempt the tutorial questions that cover that topic. It is important to note that for each topic a set of objectives is given and it is your responsibility to ensure that you meet those objectives.

Recommended text books Stephen Robbins, Timothy A. Judge, Seema Sanghi, Organizational Behavior, 13th Edition Pearson Education, Journals Human Capital MBA Review HRM Review ICFAI HR HBR Review Case Folio Lecture Schedule: 1. MODULE – Introduction to Organizational Behaviour 1. 1 Objectives • Understand the importance of interpersonal skills in the workplace. • Describe the manager’s function, role and skills. – Week |Topics |Hour |Methodology | | |Nature, importance and purpose of organizations |1 |Discussion | | | | | | |Nov 5 – Nov 10 | | | | | |Managerial Skills by Robert Katz |2 |Lecture (C/PPT) | | |Management Roles by Mintzberg |3 |PPT; video showing various roles | | |Effective versus successful Managerial Activities|4 |Group discussion and reflections | | |- | | | | |Luthan’s study | | | 1B. 2 Objectives: On completion of the material you would be able to: • Define Organization Behaviour • Trace the historical roots of organization behaviour • Explain OB Model • Identify the major behavioral science disciplines that contribute to OB • Identify the challenges and opportunities managers have in applying OB Concepts Week |Topics |Hour |Methodology | | |Introduction to Organization Behaviour – OB Model|1 |Lecture (C/PPT) | | | | | | |Nov 12 –Nov 19 | | | | | |Challenges in handling OB |2 |Group discussion and reflections | | |Contribution from other disciplines |3 |Concept Mapping | | |Case Study |4 |Use as a tool to explain how to approach OB case | | | | |studies | 1+. 2 Reference Prerequisite readings – Chapter 1 Stephen Robbins, Timothy A. Judge , Seema Sanghi , Organizational Behavior, 14th Edition Pearson Education 2. MODULE – II Personality 2. 1 Objectives: On completion of the material you would be able to: • Define Personality, describe how it is measured and factors that determine n individual’s personality • Identify Personality Traits relevant to OB and it’s applications in the workplace |Week |Topics |Hour |Methodology | | |Meaning & Determinants of personality |1 |Concept Mapping | | | | | | | | | | | | | | | | | | | | | |Nov 20 – Dec 4 | | | | | |Theories of personality: Type and Trait theory |2 |Activity: ‘Favourite Personality’ | | |The ‘Big Five’ Personality Traits |3 |Lecture (C/PPT) | | |Experiential Exercise: Big Five Personality |4 |Questionnaire | | |Trait | | | | |Myers-Briggs Indicator |5 |Lecture (C/PPT) | | |Psychoanalytical theory |6 |Lecture (C/PPT) | | |Erickson’s personality |7 |Lecture (C/PPT); Handout | | |Group Activity9-+ |8 |Write up on various personality +-+traits of famous | | | | |personalities | | |Case Study |9 |Case discussion/Written Analysis | 2. 2 Reference: Prerequisite readings –Ch. 4 Stephen Robbins, Timothy A. Judge , Seema Sanghi , Organizational Behavior, 14th Edition Pearson Education 3. MODULE- III Learning Meaning of learning –– Learning theory of Organisational Behaviour-Classical- Operant conditioning- Cognitive- Observation Theory 3. 1 Objectives: On completion of the material you would be able to: • Define and understand what is Learning • Four theories which explains how learning takes place • Learning principles which needs to be observed in any training programme • Its impact on individual behaviour and organization Week |Topics |Hour |Methodology | | |Meaning of learning |1 |Concept Mapping | | | | | | | | | | | |Dec 5 – Dec 21 | | | | | |Learning process |2 |Discussion | | |Classical conditioning |3 |Lecture (C/PPT) & video | | |Operant conditioning |4 |Lecture (C/PPT) & video | | |Cognitive Theory |5 |Lecture (C/PPT) | | |Social Learning Theory |6 |Group discussion –‘Role Models’ | | |Group Activity |7 |Presentation on videos depicting various learning | | | | |styles/skits | | |Principles of Learning-Reinforcement and |8 |Lecture (C/PPT) | |Punishment | | | | |Learning Curve |9 |Discussion | | |Case Study |10 |Case discussion/Written Analysis | 3. 2 Reference: Prerequisite readings – Chapter 9 K. Aswathappa, 9th edition, OB-Himalaya Publishing House / Chapter 4- Kavitha Singh-OB Text and Cases-Pearson Education / Chapter 4-OB- Hellriegel & Slocum- Thomson 4. MODULE- IV Attitudes Meaning, Characteristics and functions- Components-the ABC Model- Formation of attitude Meaning, Charecteristics, Components and Formation of attitudes. Change in attitude- Barriers to change- How to minimize the barriers. 4. 1 Objectives On completion of the material you would be able to: • Contrast the three components of an attitude • Discuss attitude and attitude formation • Relate attitude to behaviour Week |Topics |Hour |Methodology | | |Meaning, Characteristics and functions |1 |Concept Mapping | | | | | | | | | | | |Jan 2 – Jan 12 | | | | | |Components-the ABC Model |2 |Lecture (C/PPT) | | |Cognitive Dissonance; Job |3 |Group

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Discussion | | |Satisfaction/Dissatisfaction | | | | |Formation of attitudes- Changing attitudes |4 |Lecture (C/PPT) | | |Barriers to change, How to minimize the barriers |5 |Video | | |Case Study |6 |Case discussion/Written Analysis | 4. 2 Reference: Prerequisite readings – Ch 3 Stephen Robbins, Timothy A. Judge , Seema Sanghi , Organizational Behavior, 14th Edition Pearson Education 5. MODULE – V – PERCEPTION Meaning and definition – Need, Factors influencing perception, perceptual consistency, Context and definition,. 5. 1 Objectives: On completion of the material you would be able to: • Understand importance and factors contributing for perception • Understand the concepts in perceptual Organization Understand factors contributing towards the interpretation of data |Week |Topics |Hour |Methodology | | |Meaning, nature and importance of Perception |1 |Concept Mapping | | | | | | | | | | | |Jan 21 – Jan 31| | | | | |Factors influencing perception |2 |Lecture (C/PPT) | | |Experiential Exercise 1 |3 |Story telling based on pictures | | |Perceptual Process |4 |Group discussion | | |Interpersonal perception 5 |Video | | |Case Study |6 |Case discussion/Written Analysis | 5. 2 Reference Prerequisite readings – Chapter 6 K. Aswathappa, 9th edition, OB-Himalaya Publishing House 6. MODULE –VI Group Behaviour and Group Dynamics 6. 1 Objectives: On completion of the module you would be able to: • Analyse the different stages of group formation and development. • Differentiate formal and informal groups. • Know the factors that increase or decrease group cohesiveness • Differentiate between groups and teams. • Discuss the conditions for building successful teams. Week |Topics |Hour |Methodology | | |Meaning and types of groups |1 |Concept Mapping | | | | | | | | | | | |Feb 1 – Feb 12 | | | | | |Formation of groups |2 |Activity + Reflection | | |Characteristics of Groups (Size, Norms, Status, |3 |Lecture (C/PPT) | | |Roles) | | | | |Characteristics of Groups (Cohesiveness, |4 |Lecture (C/PPT) | | |Groupthink, Groupshift) | | | | |Group decision making |5 |Lecture (C/PPT) | | |Groups vs Teams |6 |Discussion | 6. 2 Reference: *Aswathappa –Ch. 14 and 15, Organizational Behavior (Text, cases and Games), 9th Edition, Himalaya Publication 7. MODULE – VII Leadership 7. 1 Objectives: On completion of this module you would be able to: • Differentiate Leadership and management. • Leadership styles and their impact on followers. • Transformational leadership, women as leaders and charismatic leadership are emerging issues in leadership. Week |Topics |Hour |Methodology | | |Meaning, concept and Differences with managers |1 |Concept Mapping | | | | | | | | | | | |Feb 13 – Feb 23| | | | | |Leadership Styles |2 |Lecture (C/PPT) | | |Managerial Grid; Situational Leadership (Hersey &|3 |Lecture (C/PPT) | | |Blanchard) | | | | |Tannenbaum and Schmidt; Path Goal theory |4 |Lecture (C/PPT) | | |Transactional, Transformational & Charismatic |5 |Presentations by students | | |leaders | | | | |Communication: Meaning and importance, barriers |6 |Discussion | 7. 2 Reference: *Aswathappa –Ch. 18, Organizational Behavior (Text, cases and Games), 9th Edition, Himalaya Publication 8. MODULE – VIII Motivation 8. 1 Objectives: On completion of the material you would be able to: • Identify major content theories of work motivation Explain the major process theories of work motivation • Understand theories of motivation and evaluate their applicability today |Week |Topics |Hour |Methodology | | |Meaning and Concept of motivation |1 |Concept Mapping | | | | | | | | | | | |Feb 25 – Mar 4 | | | | | |Content Theories of Motivation – Two factor |2 |Presentations by students | | |theory, Theory X & Y | | | | |Alderfer ERG Theory; McClleland’s need |3 |Presentations by students | | |classification | | | | |Process Theories- Vroom’s Expectancy Theory, |4 |Lecture (C/PPT) | | |Porter-Lawler theory | | | | |Case Study |5 |Case discussion/Written Analysis | 8. 2 Reference: Prerequisite readings – Chapter 11- K. Aswathappa, 9th edition, OB-Himalaya Publishing House / Chapter 6- Stephen Robbins, Timothy A. Judge , Seema Sanghi / Chapter 8- Fred Luthans- OB- 9th Edition Mc Graw Hill. 9. MODULE-IX- Organizational Change 9. 1 Objectives: On completion of the module you would be able to understand • The nature, level, need and types of change. • The reasons for change in organization. • The reasons why people resist change in organization. • The change process. Week |Topics |Hour |Methodology | | |Nature and Levels of Change |1 |Concept Mapping | | | | | | | | | | | |Feb 25 – Mar 4 | | | | | |Types and Forces for Change & Lewin’s Model for |2 |Lecture (C/PPT) | | |Change Management | | | | |Change Process ( Six Stages) |3 |Lecture (C/PPT) | | |Resistance to change (RTC) and methods dealing |4 |Discussions | | |with RTC | | | 9. 2 Reference: *Aswathappa –Ch. 22, Organizational Behavior (Text, cases and Games), 9th Edition, Himalaya Publication Continuous Internal Assessment CIA 1 – Mid Semester Examinations for 2 hours and 50 marks CIA 2 – Comprising of the following 3 components of 10 marks each: i) Article Review – The student will be required to read a specified article and present the review in the following format • Name of the Author, Year of Publication, Title of the article • Objective of the study • Methodology adopted – o Sample (Technique and size) o Tools o Analysis • Findings of the study • Recommendations of the author (ii) MCQ test. (iii) Case analysis – The case must be analyzed in the following manner • Critical analysis o Key facts in the case o Central problem in the case o Theoretical concept it relates to • Answer the Questions • Recommendations/Suggestions + Conclusion CIA 3 – Comprising of the following 3 components of 10 marks each: (i) Written Case analysis of a comprehensive case following the format specified above. (ii) MCQ conducted through LMS (iii) Class participation evaluated through Q, Activities,

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