The sensing versus intuition scale on the Myers-Briggs Types Indicator determines whether as person is oriented
toward gathering data or the big picture
To reduce dissonance in the workplace, managers are advised to hold _____________ responsible for the causes of the dissonance
external factors
The fundamental attribution error causes people to tend to attribute
successes and failures of others to internal factors
Social learning theory involves learning through
observing models
of the six behaviors that managers focus on, which behavior typically is the most troubling to an organization
workplace misbehavior
In the global team, team members should be guard against _____________, which can be a source of discord and resentment among team members
diversity
Low cohesiveness combined with a strong alignment between group goals and organizational goals typically results in this
A moderate productivity increase
Norming is a stage of group development that occurs when
the group develops cohesiveness
Teams composed of individuals with skills that are highly complementary to one another are called
cross functional teams
The only effective way to guard against social loafing is for managers to make special efforts to do this.
assess individual contributions of group members
Managers find that ______ works best for motivating employees
sharing a company profits
In equity theory, an underrewarded individual is likely to ________
lack motivation because he or she does not receive enough reward for what he or she does
Zach is what type of manager?
Theory Y- oriented
Across cultures the need for achievement seems to correlate with which of the following
acceptance of risk
The direction of an individual's motivation can be channeled to benefit _______
both individual and organization
The __________ dimension reflects the degree of trust and respect subordinates had for their leader in Fiedler's model.
leader-member relations
A leader who pretty much leaves employees on their own is assuming this SLT role
delegating
A difficult skill for a team leader to learn is knowing when to _________ with the team
intervene with
Esteban was rated a 5,8 on the managerial grid. A good way to descrive Esteban is
high in concern for people, moderate in concern for production
Because leading is one of the four basic managerial functions ________ leaders
all managers should be
Which of the following is a good example of an organization using a learning culture to further its goals?
company sharing "tricks" for how to best use a complicated software program
A listener's summary of a speakers words shows that the listener correctly understood the speakers message. Which of the following must be true?
Either the speaker sent a clear message or listeners was able to interpret an unclear message successfully despite its lack of clarity
Which fact best illustrates how disruptive email can be?
It takes 64 seconds for a person to regain his or her train of thought following an email interruption
Which of the following is a good example of an organization using a learning culture to further its goal?
a company sharing "tricks" for how to best use a complicated software program
Two main communication challenges of using company internet systems are legal issues and __________
lack of personal interaction
the transformation process transform
inputs into goods and services
the typical reason for why an entrepreneur considers implementing employee empowerment in an organization is to make sure that the organization _________
stays nimble and flexible
The requirement for value chain management that involves better product demand forecasting information
organizational process
In the second step of control process actual performances can be considered acceptable as long as the performances doesn't fall
outside an acceptable range of variation
A manager measuring actual performance is like a teacher
grading a test
The more control system helps an organization _________ the more successful it is judged to
meet its goal
people who become entrepreneurs often have
family members who are entrepreneurs
when a budget is used for controlling it provides __________ against which recourse consumption can be compared
quantitive standards
It is estimated that in the United states about ____________ of all economics output is toward making tangible physical objects
20 percent
The purpose of operations management is to manage
the transformation process
In many cases, immediate corrective action rather than basic corrective action is taken by manager because they
lack time
in evaluating quality, the performance of a product is measured in-
how well the product operates
A business model is
a strategic design for how a company intends to make a profit
The durability an expensive pair of shoes provides has value since _________ are willing to _________ it
customers pays for it