Case Study 1. What are the challenges facing L’Oreal management? 2. Make a list of all the functionalities of [email protected] described in the video. What kind of a knowledge management system is [email protected]? 3. Why did L’Oreal say it chose the SharePoint platform? 4. What do you think are the ultimate benefits of [email protected] for L’Oreal? 5. What might be some limitations of SharePoint in this application? 1. L’Oreal is a large-sized and international enterprise with many branches all over the world, making it difficult to communicate immediately with other employees around the world as well as share information.
It is important to have good mutual communication between each department. In order to overcome the obstacles of being in different places, they need a secure and instant knowledge management system such as [email protected] 2. It is a powerful information system with various functions such as search engine and discussion forums which allows people to have control over information according to their needs and organizational roles to make management more efficient. 3. Share point helps people reach the information easy and quick. It also makes searching information within a huge database efficient.
Moreover, the system can combine with Microsoft Word, Excel, and Power Point. It can also be modified via email. It is a user-friendly system. 4. I think that the ultimate benefits of [email protected] for L’Oreal are increasing the efficiency of information delivery, providing a safe platform to manage the database, and improving the searching tool. 5. Some software developers indicated SharePoint is too complex to be developed. In addition, its structure is different from other web based applications. Week Six Case Study – Case 1: L’Oreal Knowledge Management Using Microsoft SharePoint 1.
What are the challenges facing L’Oreal management? L’Oreal, founded in 1907, is world’s largest cosmetic and beauty company selling globally more than 500 brands. L’Oreal has five worldwide research and development centers spread over France, United States, Japan and China. To link everyone of them on the same platform of information is a difficult task. The intranet for this division must support thousands of researchers working in France, the United States, Japan and China. The intranet is required to support professional applications as well as databases on subjects including biology, patents, hair color and laboratory security.
In such a vast network its difficult for teams to communicate. Team members lose interest in commercial activity when they consume more energy in communication. To overcome these hurdles and to manage its largest internet initiative L’Oreal chose SharePoint Portal Server. 2. Make a list of all the functionalities of [email protected] described in the video. What kind of knowledge management system is [email protected]? * Microsoft SharePoint products and technologies include browser based collaboration and a document management platform.
These can be used to host web sites that access shared work spaces and documents, as well as specialized applications like wikis and blogs from a browser. * Users are allowed to manipulate proprietary controls or pieces of content called web parts to creat or modify sites. * The MS SharePoint is a premier collaboration server and a powerful platform that allows to work several persons on same set of documents together. * It is targeted as a colaberated work space and a tool for management and automation of business processes. In short this is a collabration of processes and people.