Jacqueline Soto Midterm Information Systems I 1) A 2) A 3) B 4) A 5) A 6) C 7) D 8) C 9) C 10) C 11) B 12) D 13) D 14) B 15) A 16) A 17) C 18) D 19) A 20) D 21) B 22) C 23) B 24) B 25) A Essay Questions 26. You work for an auto manufacturer and distributor. How could you use information systems to achieve greater customer intimacy? You could create a website that allows customers to built their car to their satisfaction.
You could also implement a forum where customers could communicate with other customers about any questions or concerns they may have and also talk to support personnel. You could also create an automated system that reminds customers about scheduled maintenance routines and such. 31. What do you consider to be the primary ethical, social, and political issues regarding information system quality? Privacy, Accuracy, Property & Accessibility. 32. How do you think our government should handle the political issue of Internet decency and access limitations?
In my opinion, the Internet is way too extensive to try and manage or regulate. There are always going to be ways to share copyright information and breach access limitations. The Internet has definitely gotten way out of hand when it comes to music videos, music, software, ect. I think they should just stop trying to limit the users because they will find one way or another to share new material. 33. What are the functions of management? Briefly Explain
Functions of management are to make decisions and to formulate actions plans to solve organizational problems. They also have to make sure the company is efficient. 34. What is the difference between a risk and an issue? A risk is a future event that may have an impact on budget, scope, and schedule. An issue is a current problem that is not a risk because it has already happened and has influenced the budget, scope, and schedule. Bonus Question What are the keys to managerial effectiveness and how does IT support them?
Give an example of each. Efficiency – Doing the right things. IT supports by automating routine tasks. (Scheduling a backup of exchange on the server every Monday at 6:00pm) Effectiveness – Doing the right things right. IT helps managers identify opportunities. (Make sure the backup ran properly and test to see if the backup is complete) Transformation – Using IT to change the way you do business. Transforming the product or service being delivered. (You can do the testing remotely by using rdp)