Teknolohiya

Service Name| Keyword| Description| Price| Unli Talk| TALK| unlimited calls to SMART/TNT for 30 days| 500| Trio Talk 300| TALK300| 300 mins to SMART, TNT, Sun Cellular and PLDT Landline for 30 days| 300| All Net Talk| TALKALL| 80 minutes to SMART, Globe and Sun for 30 days| 250| Sun Talk| SUNTALK| 50 minute calls to Sun for 30 days| 99| TEXT| Service Name| Keyword| Description| Price| | Unli TriNet Text| TRITXT| unlimited texts to SMART, TNT and Sun for 30 days| 350| | All Net Text Upgrade| TXTALL| 3,500 texts to SMART, Globe and Sun for 30 days| 350| | Sun Text| SUNTEXT| 1,000 texts to Sun for 30 days| 99| |

COMBO| Service Name| Keyword| Description| Price| | Unli Call & Text Combo| CT999| unlimited calls and texts to SMART/TNT, plus 1GB worth of mobile browsing for 30 days| 999| | Unli Call & Text| UCT| unlimited calls and texts to SMART/TNT for 30 days| 600| | Tri Net 400| TRINET400| 500 mins to SMART, Sun, Talk ‘N Text and PLDT Landline + 2000 texts to all networks + 150MB worth of mobile browsing for 30 days| 400| | Sun Combo| SUNCOMBO| 1,250 texts and 50 minute calls to Sun for 30 days| 199| |

INTERNATIONAL| Service Name| Keyword| Description| Price| | International Flexi Call and Text| IDD MAX| 400 minutes or international texts to USA, Canada, Hong Kong and Singapore for 30 days| 500| | IDD Bundle Saver| IDD| call abroad at local rates plus get FREE 5minutes of international calls for 30 days| 200| | BLACKBERRY SERVICES| Service Name| Keyword| Description| Price| |

Unli BlackBerry| BB FULL| unlimited email, browsing, social networks and instant messaging for 30 days| 599| | Unli BB Social| BB SOCIAL| unlimited social networks and instant messaging (no browsing) for 30 days| 300| | Unli BB Email| BB EMAIL| unlimited email and instant messaging (no browsing) for 30 days| 300| | Unli BB Messenger| BBM ON| unlimited BlackBerry Messenger and 20minutes to SMART/TNT for 30 days| 99| | MOBILE SURFING| Service Name| Keyword| Description| Price| |

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Unli Surf| SURF| unlimited mobile browsing for 30 days| 1000| | Internet Bundle| IB1| 8 hours of mobile browsing for 30 days| 100| | Internet Bundle Upgrade| IB2| 20 hours of mobile browsing for 30 days| 200| | Always On 50| ON 50| 25MB worth of mobile browsing for 30 days| 99| | Always On 100| ON 100| 75MB worth of mobile browsing for 30 days| 100| | Always On 300| ON 300| 300MB worth of mobile browsing for 30 days| 300| | Always On 500| ON 500| 1GB worth of mobile browsing for 30 days| 500| | Always On 995| ON 995| 2GB worth of mobile browsing for 30 days| 995| |

Just text KEYWORD to 7577 (e. g. TXTALL to 7577) ————————————————- Smart Bro UnliSURF UnliSURF 50 Want to maximize Internet fun all day and night? With Smart Bro UnliSURF 50, you’ll get to enjoy UNLIMITED surfing for 24 hours! Just text UNLISURF 50 to 2200 from your SmartBro account or avail via My Smart Account. UnliSURF 85 You get not one, but two days of unlimited mobile broadband internet with the new Smart Bro UnliSURF85 from 100 pesos down to only 85 pesos!

Just text UNLISURF 85 to 2200 from your SmartBroaccount or avail via My Smart Account. UnliSURF 200 Enjoy FIVE full days of UNLIMITED surfing plus unbeatable savings with Smart Bro UnliSURF 200! Just text UNLISURF 200 to 2200 from your SmartBro account or avail via My Smart Account. Empathy with Assurance Statements: • I am so sorry for that inconvenience, nevertheless I am here to help you out and let me see what I can do for you today. • I am so sorry that this happened and I will do my best to fix this issue for you today. I know this problem is very frustrating at your part but don’t worry, we will work toward fixing this situation for you. • I am sorry to hear that, you have just reached the right department and I’ll be more than happy to assist you today. • I completely understand the reason why your having this kind of problem today, rest assured I will make sure that this issue gets resolved today. • That is really frustrating and I would feel the same if I encountered the same problem. But no worry, well get this resolve today. I know it feels terrible to have the same issue going over and over again and I am very sorry for the inconvenience. What I will do for you right away is…… • I completely understand the reason why your frustrated right now, but don’t worry cause I assure you I will try my best to address this concern. Closing the call: • Your satisfaction is a great compliment for us Mr/s customer. Thank you for choosing ___. You have a great day ahead. • Assuring you our best services Mr/s customer. Thank you for choosing ___. You have a great day.

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